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Terms of Service & Important Tax Disclaimer

Version 2026-06-ai-processing

Last Updated: June 2026

Platform: Dunit

Please read these Terms of Service carefully before accessing or using the platform. By accessing or creating an account, you agree to be bound by these terms. If you do not agree to all terms, you may not access the platform or use our services.

1. MANDATORY TAX COMPLIANCE & NON-ADVICE DISCLAIMER (CRITICAL)

1.1 NOT A REGISTERED TAX AGENT:Dunit, its parent entity, subsidiaries, developers, and operators (collectively, "the Company", "we", "us") provide an automated mathematical aggregation and data-entry management tool for property investors. The Company is NOT a Registered Tax Agent with the Tax Practitioners Board (TPB) in Australia, nor is it a registered tax preparer or advisor with the Inland Revenue Department (IRD) in New Zealand.

1.2 NO TAX OR FINANCIAL ADVICE:The platform, including its software calculations, P&L projections, strict occupancy T-factor evaluations, depreciation schedules, desktop form previews, and onboarding coaching materials, is provided strictly for administrative and informational purposes. It does not constitute legal, financial, or professional tax advice.

1.3 USER INDEPENDENT RESPONSIBILITY: Property tax legislation—including the Australian Taxation Office (ATO) PCG 2025/D6 guidelines and the New Zealand Inland Revenue (IRD) property rules—is highly complex and dependent on individual circumstances. You are entirely responsible for verifying the accuracy of all inputs, day-stream statuses, and generated outputs. We strongly recommend that you have all reports and summaries exported from this platform reviewed and signed off by a qualified, licensed professional, such as a Certified Practising Accountant (CPA) or a Registered Tax Agent, prior to submitting any tax returns.

1.4 INDEMNIFICATION AGAINST PENALTIES: Under both Australian and New Zealand tax administration laws, any penalties, interest charges, shortfalls, or audit adjustments levied by the ATO or IRD are the sole legal responsibility of the taxpayer (you). The Company accepts zero liability for errors, omissions, or algorithmic discrepancies that result in tax shortfalls or regulatory penalties.

2. SUBSTANTIATION AND RECORD-KEEPING OBLIGATIONS

2.1 SYSTEM LIMITS:While the platform provides a unidirectional "Blind Drop-Box" mobile Quick-Capture feature and an authenticated streaming proxy to securely store receipt files, the platform is an administrative mirror, not a permanent legal archive.

2.2 STATUTORY RETENTION PERIODS: You acknowledge and agree that:

  • Under Australian tax law, you are legally required to retain original receipts and substantiation documentation for a minimum of five (5) years.
  • Under New Zealand tax law, you are legally required to retain original receipts and substantiation documentation for a minimum of seven (7) years.

2.3 ACCIDENTAL LOSS: The Company is not responsible for data loss due to browser failures, storage bucket corruption, or account cancellation. You must maintain independent, localised physical or cloud backups of all financial transaction source files.

3. USER ACCOUNTS & SECURITY LIFECYCLE

3.1 ACCESS PERMISSIONS: Your account is scoped strictly to your authenticated user identity using multi-tenant separation protocols. You agree to maintain the security of your account credentials.

3.2 MOBILE QUICK-CAPTURE (SNAP) KEY: The platform generates a persistent UUID Mobile Capture Token (captureToken) to allow convenient receipt uploading without entering a password. By choosing to share or display this link or QR code to third parties (such as cleaners, property managers, or contractors), you assume full operational responsibility for any expenses or files they drop into your account workspace. You may request a reset of this token inside your dashboard settings to invalidate historical links at any time.

4. LIMITATION OF LIABILITY

4.1 EXCLUSION OF CONSEQUENTIAL DAMAGES: To the maximum extent permitted by applicable consumer law (including the Australian Consumer Law and the NZ Consumer Guarantees Act), the Company shall not be liable for any indirect, incidental, special, exemplary, or consequential damages, including loss of profits, tax refunds, goodwill, or data corruption, arising out of or in connection with your use of the platform.

4.2 LIABILITY CAP: The maximum aggregate liability of the Company for any claim arising out of these terms or use of the software shall not exceed the actual total dollar amount paid by you to the Company for your active software subscription during the twelve (12) months immediately preceding the event giving rise to the claim.

5. COLLABORATORS AND THIRD-PARTY ACCESS

5.1 SUBSCRIBER RESPONSIBILITY:The primary account holder (Subscriber) maintains ultimate control over who is invited to access their property ledgers via the platform's collaborator features. If you invite a third party (such as a co-host, spouse, or Registered Tax Agent), you are strictly responsible for their activity, data entries, and modifications within your workspace.

5.2 DISPUTE RESOLUTION: The Company is not responsible for, nor will it mediate, any internal disputes regarding data ownership, modifications, or access revocation between the Subscriber and their invited collaborators.

6. THIRD-PARTY PLATFORM DATA (iCal & CSV)

6.1 PLATFORM RELIANCE:The platform's availability map and income ledgers rely heavily on external data structures provided by third-party Online Travel Agencies (OTAs) such as Airbnb and Booking.com.

6.2 NO GUARANTEE OF UPTIME: We do not control the uptime, API stability, calendar pruning rules, or CSV export formatting of these OTAs. The Company is not liable for data gaps, synchronisation failures, or temporary service disruptions caused by an OTA altering their data delivery methods or revoking iCal access.

7. AGGREGATED & ANONYMISED DATA

7.1 PLATFORM IMPROVEMENT: While your personal identifiable information (PII) and specific financial identifiers are strictly protected, you grant the Company the right to aggregate and anonymise your operational data (such as regional occupancy trends or categorisation models) to improve the machine-learning accuracy of the platform, build new features, or publish anonymous industry insights.

8. AUTOMATED & AI-ASSISTED PROCESSING

8.1 USE OF THIRD-PARTY AI:To power convenience features such as receipt and invoice data extraction (the "AI Suggest" capture prefill) and in-app guidance assistants, the platform sends relevant content—such as the images or PDFs of receipts you upload, and the text of questions you ask the assistant—to a third-party generative AI provider (currently Google's Gemini API) for processing. See our Privacy Policy for details on sub-processors and overseas data transfers.

8.2 NO MODEL TRAINING ON YOUR DATA:The platform uses the paid (enterprise) tier of this AI provider. Under that provider's terms, your prompts, uploaded files, and the generated responses are NOT used to train or improve the provider's models, and are handled under the provider's data processing addendum. The provider may retain this content for a limited period solely to detect abuse and maintain the security of its services.

8.3 AI OUTPUTS ARE NOT ADVICE AND MAY BE INACCURATE: Any value suggested, category proposed, summary produced, or answer given by an automated or AI feature is a draft convenience only. AI features can misread documents, miscategorise expenses, or produce incorrect or incomplete information. Consistent with Sections 1 and 2, you remain solely responsible for reviewing, correcting, and confirming every figure before you rely on it. AI features do not constitute legal, financial, or professional tax advice.

8.4 NO GUARANTEE OF AVAILABILITY: AI features depend on third-party services and may be rate-limited, degraded, changed, or withdrawn at any time without notice.